How it works
Nothing here sits in a warehouse. Every piece is printed for the person who ordered it, which is why a store has a deadline and why gear takes a few weeks rather than a few days.
- 01
Find your team's store
Every team, club, and school gets its own store with its own gear, colors, and artwork. Search from the home page or browse every open store. If you can’t find yours, ask your coach for the link — some stores are shared privately.
- 02
Build exactly what you want
Pick the item, colour, and size, then choose which of your team’s designs go on it and where. The preview updates as you go, so what you see is what gets printed. Where your store allows it, you can add a name and number too — those print exactly as you type them, so check your spelling.
- 03
Check out — just for you
You pay for your own order. No cash to a coach, no collecting sizes on a clipboard. Card, Apple Pay, Google Pay, and more are accepted, and card details go straight to Stripe — we never see them.
- 04
The store closes on its deadline
Each store shows its close date on the store page. That deadline is real: once it passes we can’t add to the run. Order before it, and tell anyone still thinking about it to do the same.
- 05
We print the whole team at once
Printing every order together is what keeps prices sensible — the setup cost is spread across the whole team instead of landing on one shirt. Production usually takes three to four weeks.
- 06
It ships
Orders ship to the address you gave at checkout, and you get tracking by email as soon as it’s moving. Some teams choose free pickup instead, in which case the whole run goes to your coach to hand out. You can check on an order any time with your order number and email.
Worth knowing
Sizes are the one thing to get right
Because every piece is printed to order, decorated items can’t be returned or exchanged for size. Check the sizing guide first — measuring a shirt you already own beats guessing.
Missed the deadline?
Ask your coach whether the store can reopen. Running it a second time is quick for us, but we can’t add to a run that’s already in production.
Something arrived wrong
Damaged, misprinted, or not what you ordered — email info@12diamondapparel.com within 14 days with a photo and we’ll replace it at no cost.
Colors on a screen
Screens differ and dye lots vary slightly. The preview shows print size and position closely, but treat the color as a good representation rather than an exact match.
Running a team?
We’ll build your store, price it, and handle every order. It costs your program nothing to set up.